Expectations There are some things that employers require from any employee - regardless of title or responsibility. All employees across the industry must meet a handful of basic expectations, standards of work which ensure that…
Professional Interactions: How to Thrive in a Diverse Workplace
With millions of employees across the country, the restaurant and foodservice industry is a tremendously diverse environment. Diversity refers to the great variety of people in today's world and their backgrounds, experiences, opinions, religions, ages,…
Professional Interactions: How to go from being a lone wolf to a teamplayer.
In the restaurant and foodservice industry, no one person can make an operation run well. For example, the kitchen team works together to make the food. One person does not make each dish from prepping…
Completing Your First I-9 Form
New hires must complete an 1-9 form before they will be allowed to work. This is a federal form to determine whether employees are legally eligible to work in the United States and is intended…
Your First Twenty Interviews: Build New Gettin’ Hired Skills
Think of a job interview as a first date with someone you think you might like... but you're not all the way sure. It is an opportunity for the hiring manager to get to know…
Smart Interviewing: The Art of Asking Good Questions
At some point in your career, you will hopefully be expected to interview and hire employees. And from your first job until your last, you will CERTAINLY be interviewed many times yourself! One of the…
Know What You’ll Do – Understanding Job Descriptions
The most frequent question young workers ask when starting the job hunt falls along these lines: “Should I take this job or work somewhere else?” They ask this question even when no one has OFFERED…
The Line Starts Here: Finding a Job While in High School
Looking for your first job - whether it is part-time or full-time - can seem like an overwhelming task. Finding a job is hard enough to begin with, but when you have not had any…
Legal Stuff: Limitations and Opportunities for Working High School Students
There are a LOT of laws which regulate how managers hire, employ, and terminate their workers. While most restaurants and restaurant chains have policies and procedures which closely follow the laws, it is not uncommon…
Marketing ROI – What it is and how to figure it out
Restaurant ROIs can be scary things if you don’t know what they are all about. Let me explain how ROIs are used to make marketing decisions in a way that doesn’t make you hate everyone.